Enhanced notification features in Complete Control.
Are you struggling to follow up contracts? Do you have a long list of unanswered notifications? Are you worried ongoing agreements might automatically renew and lead to unwanted costs? We’ve improved Complete Control notifications to give you more control of contracts.
Over the past weeks we’ve conducted user tests and made several improvements to the contract notifications feature. A warm thank you to everyone who responded to our request for help! No matter how much effort we put into product improvements, there is nothing like real feedback to make us better.
Short summary of key improvements:
A Notification is a pre-defined message that is sent to a person or group. Notifications help you and your colleagues follow-up suppliers effectively and avoid unnecessary costs.
Notifications are used when:
Now it's easier than ever to ensure stakeholders involved with contract administration are informed and prepared for important events. You can add a person's email address - even if they don’t have login access.
Easily send out notifications by SMS, in addition to email. This extra reminder can make the difference between following up immediately or putting it off for another week.
With the new, mobile friendly interface, everyone can read and respond to notifications on their mobile device.
Each notification includes a link to a set of clearly defined responses, making it easy to answer with almost no effort (and no login required).
Respondents can also add suggestions about how to handle a contract. Simply select an option, send a comment and ensure the appropriate people know contracts are well managed.
For more information, visit our online help center or contact your customer service representative.